Privacy Policy | Palm Beach Trailer

Privacy Policy

Thrust Innovations LLC, DBA Palm Beach Trailer

Last updated October 14, 2026

This Privacy Policy explains how Thrust Innovations LLC, doing business as Palm Beach Trailer ("Palm Beach Trailer," "we," "us," or "our") collects, uses, and protects your personal information when you visit our website, fill out one of our forms (including Facebook lead ads), call, text, email, or visit us in person.

1. Information we collect

  • Contact details you give us: name, phone number (including mobile number), email address, mailing address, and ZIP code.
  • Inquiry details: the trailer or service you are interested in, your boat or towing needs, and any comments or questions you send.
  • Purchase and financing details you choose to provide to complete a sale or financing application.
  • Basic website data: IP address, browser and device type, pages viewed, and similar information collected through cookies and analytics tools.

2. How we collect it

  • When you submit a form on our website, such as our contact or quote request form.
  • When you submit a Facebook or Instagram lead ad form.
  • When you call, text, email, or visit us.
  • Automatically, through cookies and similar technologies when you browse our website.

3. How we use your information

  • To respond to your inquiry and answer your questions.
  • To send quotes and information about trailers, parts, and service.
  • To schedule, confirm, and remind you about appointments, pickups, and deliveries.
  • To follow up on your inquiry or purchase.
  • To send occasional promotions and special offers, if you have agreed to receive them.
  • To process sales and, at your request, financing applications.
  • To operate and improve our website and business, and to comply with the law.

4. How we share your information

We do not sell your personal information. We share it only as needed to run our business and serve you:

  • With service providers who help us operate, such as our customer relationship management and messaging platform, website host, and email provider. They may use your information only to provide services to us.
  • With lenders or financing partners, only when you ask us to help you apply for financing.
  • With shipping or delivery companies, when needed to deliver your purchase.
  • When required by law, or to protect our rights, property, or safety, or that of others.

5. Text messaging (SMS) and mobile information

If you give us your mobile number and agree to receive text messages, we will use it to send messages about your inquiry, quotes, appointment scheduling, follow-ups, and occasional promotions. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out at any time, or HELP for help.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

For full details of our text messaging program, see our Terms and Conditions at https://info.palmbeachtrailers.com/terms-and-conditions.

6. Cookies and analytics

Our website uses cookies and similar tools to remember your preferences, understand how visitors use the site, and measure our advertising. You can block or delete cookies in your browser settings, although some parts of the site may not work properly if you do.

7. How long we keep your information

We keep your information only as long as needed for the purposes described above, or as required by law (for example, for tax and sales records).

8. How we protect your information

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your choices

  • Text messages: reply STOP to any message to stop receiving texts from us.
  • Email: use the unsubscribe link in any marketing email.
  • Access, correction, or deletion: contact us using the details below and we will respond as required by applicable law.

10. Children

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.

11. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

12. Contact us

Thrust Innovations LLC, DBA Palm Beach Trailer
5305 Broadway, West Palm Beach, FL 33407
Phone: 561-675-0990
Email: [email protected]
Website: https://www.palmbeachtrailer.com